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Roller shutters Published on 22 September 2025

Velux Solar Shutter Goes Down Then Back Up: Causes and Fixes

Your solar roof-window shutter starts going down then immediately comes back up? This protective behaviour is the classic symptom of a battery that no longer has enough energy to finish the cycle.

Why does the shutter turn back?

The motor monitors battery voltage continuously. If it drops below a critical threshold mid-movement, the electronics prefer to raise the curtain rather than leave it stuck halfway. Common causes: a dirty or shaded photovoltaic panel, a battery at the end of its life (5 to 8 years on average), or a long sunless spell.

Extending battery life

  • Clean the solar panel once or twice a year (dust, moss, leaves)
  • Check that no tree or roof element shades the sensor
  • Operate the shutter regularly, even in winter: full cycles keep the battery healthy
  • Avoid repeated operation during long overcast periods

Replacing the battery

The battery usually sits in the shutter's top casing, accessible after removing the panel. The job is done on the roof: if the window is hard to reach, entrust it to an equipped professional. Our technicians replace solar batteries and motors throughout Île-de-France, with a free quote before any work.

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